As the new model of
global economy forces companies worldwide to go beyond national
frontiers in search of highly trained human resources, the most of
IT companies have turned their attention on East European software
develo-pment and web site design companies in their quest for the
ideal balance between high quality programming services and
cost-effective solutions. Under these circumstances, the software
corporations worldwide begin to consider
Bulgarians companies as highly attractive targets when it comes to
finding reliable outsourcing partners able to develop custom web
site designs and handle maintenance tasks. Their main arguments
for outsourcing to Bulgaria? Bulgarian outsourcing companies
achieve an unbeatable balance between the quality of services and
the price level. Adding the access to state-of-the-art programming
technologies and flexibility in personnel recruiting completes the
picture.
Know Your Advantage
1.Cost:
Providing cost-effective solutions was the starting point of
outsourcing as a business, and it still remains among it's most
important advantages. By hiring an outsourcing
company located in Bulgaria, for instance, you can expect a
savings level up to 50% comparing to a western development team.
2.Shorter development time:
If
necessary, projects can be developed considerably faster by hiring
additional personnel. Due on the fact that outsourcing companies
are more experienced in recruiting qualified staff, this is
usually no problem. A shorter development time is another
effective weapon for getting in front of it's competitors.
3.Knowledge:
A
partnership with an outsourcing company means access to the latest
programming technologies without spending on research. As a
consequence, any IT company can broaden it's knowledge base while
keeping expenses low; from this point of view, outsourcing is the
most affordable way of keeping up with the pace of technological
changes.
4.Human resources:
The
outsourcing companies located in the South East Europe have build
their reputation by taking full advantage of their well known
educational system. Bulgaria is maybe the best example, since
Bulgarian programmers are acknowledged worldwide as highly trained
professionals offering innovative and original solutions to the
problems they encounter.
5.Flexibility: As outsourcing companies are more experienced with
personnel recruiting, they developed policies allowing a better
use of human resources. Most of these policies are oriented
towards the possibility of hiring additional personnel to
accomplish specific tasks, when
necessary.
6.Shared risk and responsibility: Hiring an offshore programming
company eliminates most of the problems typically involved with
software development, as the project manager in charge of the
project takes full responsibility and solves all problems. Most of
the outsourcing companies are interested in attracting new
clients, and sharing responsibilities and minimizing business risk
are seen as a policy meant to encourage western companies showing
excessive caution when approaching companies located in the South
East Europe.
7.Focus on the business part: With the offshore programming
company taking the responsibility for the software development,
the customers get rid of the problems usually involved with this
kind of projects. This is a great opportunity for customers to
focus on the critical areas of their business (the marketing part,
for instance) and not on the web site development process and
design. It is generally believed that concentrating on the core
competencies of a business is the best way of reducing business
risk.
8.Infrastructure: Hiring an outsourcing company also brings
another kind of advantage: using human resources outside the
company implies using the outsourcer's equipment as well. This is
an advantage not to be left aside, because a programming office
must be equipped with computers, scanners, printers, Internet
access devices, network equipment and other expensive devices, not
to mention the Internet access provider. All these need to be
installed,
configured, maintained and repaired, if necessary. This is another
way of saving time and money, since they are already part of the
outsourcer infrastructure and the client is no longer asked to pay
for using them. These are only the most obvious advantages of
using an outsourcing partner. Depending on a certain situation and
context, other important benefits may emerge as attractive
options,
certifying the idea that outsourcing is among the best ways of
increasing business effectiveness by maximizing the profits while
keeping expenses low.
Why
CDCard-Design.com
At the moment
our main task is searching for new regular business partners
and customers. To our opinion, building regular partnership
would reduce project development cost and improve project
management quality, as we would not spend our resources on
seeking new orders. Probably CDCard-Design.com seems to be a
rather small company as compared with other firms involved
in outsourcing business. On the one side we successfully
fulfill all current orders, on the other side further
company development is related with serious changes of our
in-company business procedures and this task takes time and
resources. In order to get needed time and resources we
stick to a policy aiming at long-time cooperation with our
customers.
CDCard-Design.com Approach to Outsourcing
1.The first
contact is the critical point, as a good start of a business
relation it’s essential for the entire partnership. We
believe that the personal impression is decisive, so we
encourage our customers to pay a short visit to
CDCard-Design.com headquarters and discuss project and
contract details personally. However, as this depends
entirely on customer’s wish, it can be done via
communication channels as well if direct contact is
impossible for some reason. The most important thing about
the first contact is clearly defining the responsibilities
for each part. We believe this kind of approach helps us
keeping things simple, which is best for everyone.
2.The first
contact is usually followed by a pilot project: this is a
small, non-critical task meant for testing the experience
level of our programmers. Nevertheless, the pilot project
should be omplex enough to give the customer a clear idea of
the performance level of our programmers.
3.Before getting
on to the development stage, some procedures need to be
discussed: the first thing is establishing dedicated
communication channels (phone, fax, email, chat or others)
in order to keep the customer informed daily. After
receiving the project specifications, the time schedule must
be approved by both parts, and a dedicated project manager
will be assigned to be permanently in contact with the
customer. The project manager will be in charge of the
project (web site) during the development stage until final
delivery, he will clear up the problems (if any) and he will
make sure that the project ( web site ) will meet the
deadline successfully.
4.The
development stage: This is the point where real work begins:
the project manager handles the coordination between the
programming teams, sends daily reports, clears the problems
and makes sure that everything is going on just smoothly,
according to plan.
5.Testing & bug
fixing: This is the phase where the project is prepared for
the final release: our programmers are testing it to make
sure it complies with all quality standards and it is fully
functional. Part of the beta testing phase is the
integration with various platforms or existing applications
(if necessary). The overriding goal is to eliminate all
possible problems, so we can guarantee that the final
version is 100% bugfree and fully functional.
6.The final delivery: Here’s the point
where the final version of the product (web site ) isdelivered to the client, with all source
codes documented in English. The project ( web site ) is
considered done
only after the customer approves the product quality.